# Valeria One

> Valeria One is software for running a small business from one place: one inbox for WhatsApp, SMS, email and Telegram, missed-call text-back, customers and pipeline, booking, quotes signed on the phone, payment links to the owner's own account, reminders and campaigns, Google review requests, a website, and optional AI with the owner's own key. One plan for the whole team: USD 39 a month in the United States, MXN 249 + IVA a month in Mexico. 12 months free, no contract, no setup fee. Works in any country, on the business's own accounts (WhatsApp, Messenger, Viber, SMS, email, payments). Open source (AGPL-3.0); it can also run on the owner's own server.

Every page below has a plain-Markdown twin: add .md to its URL (the home page is /index.md).

## Primary links

- Home (United States, English): https://cloud.valai.mx/
- Home (Mexico, Spanish): https://cloud.valai.mx/mx
- Pricing: https://cloud.valai.mx/pricing
- Free check-up, how many customers a business is losing (no email): https://cloud.valai.mx/score — Spanish: https://cloud.valai.mx/mx/diagnostico
- Field Notes, practical articles: https://cloud.valai.mx/notes — Spanish: https://cloud.valai.mx/mx/notas
- Our promise, how we describe and sell Valeria One: https://cloud.valai.mx/promise
- Start free: https://cloud.valai.mx/signup
- Live demo with sample businesses: https://sandbox.valai.mx/
- Source code: https://github.com/valeriaone/valeria-one
- Run it on your own server: https://github.com/valeriaone/valeria-one/blob/main/docs/SELF_HOST.md
- Full text of every page in one file: https://cloud.valai.mx/llms-full.txt
- Field Notes feed (RSS): https://cloud.valai.mx/feed.xml

## Quick facts

- Product: Valeria One. Created by Tadewan Pascua, Mérida, Yucatán, Mexico. Contact: tad.pascua@valai.mx.
- Works for any kind of small business; setup packs adapt words, stages and services to the business type.
- Languages: English, Spanish, Portuguese, French, German, Japanese, Hindi, Indonesian, Chinese, Arabic, Filipino.
- The business connects its own accounts (email, Twilio number, payment processor, AI key); Valeria One doesn't resell or mark them up.
- Messenger and Instagram connect once Meta approves the app; everything else listed above works today.
- Marketing messages only go to people who agreed; STOP and BAJA are honored right away; US marketing respects quiet hours.

## Pages

- https://cloud.valai.mx/ (Markdown: https://cloud.valai.mx/index.md)
- https://cloud.valai.mx/mx (Markdown: https://cloud.valai.mx/mx.md)
- https://cloud.valai.mx/pricing (Markdown: https://cloud.valai.mx/pricing.md)
- https://cloud.valai.mx/missed-call-text-back (Markdown: https://cloud.valai.mx/missed-call-text-back.md)
- https://cloud.valai.mx/mx/crm-con-whatsapp (Markdown: https://cloud.valai.mx/mx/crm-con-whatsapp.md)
- https://cloud.valai.mx/terms (Markdown: https://cloud.valai.mx/terms.md)
- https://cloud.valai.mx/privacy (Markdown: https://cloud.valai.mx/privacy.md)
- https://cloud.valai.mx/texting-terms (Markdown: https://cloud.valai.mx/texting-terms.md)
- https://cloud.valai.mx/mx/terminos (Markdown: https://cloud.valai.mx/mx/terminos.md)
- https://cloud.valai.mx/mx/privacidad (Markdown: https://cloud.valai.mx/mx/privacidad.md)
- https://cloud.valai.mx/crm-for/hvac (Markdown: https://cloud.valai.mx/crm-for/hvac.md)
- https://cloud.valai.mx/crm-for/plumbers (Markdown: https://cloud.valai.mx/crm-for/plumbers.md)
- https://cloud.valai.mx/crm-for/electricians (Markdown: https://cloud.valai.mx/crm-for/electricians.md)
- https://cloud.valai.mx/crm-for/salons (Markdown: https://cloud.valai.mx/crm-for/salons.md)
- https://cloud.valai.mx/crm-for/barbershops (Markdown: https://cloud.valai.mx/crm-for/barbershops.md)
- https://cloud.valai.mx/crm-for/dental-offices (Markdown: https://cloud.valai.mx/crm-for/dental-offices.md)
- https://cloud.valai.mx/crm-for/auto-repair (Markdown: https://cloud.valai.mx/crm-for/auto-repair.md)
- https://cloud.valai.mx/crm-for/gyms (Markdown: https://cloud.valai.mx/crm-for/gyms.md)
- https://cloud.valai.mx/crm-for/cleaning (Markdown: https://cloud.valai.mx/crm-for/cleaning.md)
- https://cloud.valai.mx/crm-for/landscaping (Markdown: https://cloud.valai.mx/crm-for/landscaping.md)
- https://cloud.valai.mx/alternatives/podium (Markdown: https://cloud.valai.mx/alternatives/podium.md)
- https://cloud.valai.mx/alternatives/gohighlevel (Markdown: https://cloud.valai.mx/alternatives/gohighlevel.md)
- https://cloud.valai.mx/alternatives/birdeye (Markdown: https://cloud.valai.mx/alternatives/birdeye.md)
- https://cloud.valai.mx/alternatives/keap (Markdown: https://cloud.valai.mx/alternatives/keap.md)
- https://cloud.valai.mx/alternatives/hubspot (Markdown: https://cloud.valai.mx/alternatives/hubspot.md)
- https://cloud.valai.mx/mx/crm-para/esteticas (Markdown: https://cloud.valai.mx/mx/crm-para/esteticas.md)
- https://cloud.valai.mx/mx/crm-para/barberias (Markdown: https://cloud.valai.mx/mx/crm-para/barberias.md)
- https://cloud.valai.mx/mx/crm-para/consultorios (Markdown: https://cloud.valai.mx/mx/crm-para/consultorios.md)
- https://cloud.valai.mx/mx/crm-para/dentistas (Markdown: https://cloud.valai.mx/mx/crm-para/dentistas.md)
- https://cloud.valai.mx/mx/crm-para/gimnasios (Markdown: https://cloud.valai.mx/mx/crm-para/gimnasios.md)
- https://cloud.valai.mx/mx/crm-para/talleres (Markdown: https://cloud.valai.mx/mx/crm-para/talleres.md)
- https://cloud.valai.mx/mx/crm-para/servicios-hogar (Markdown: https://cloud.valai.mx/mx/crm-para/servicios-hogar.md)
- https://cloud.valai.mx/notes (Markdown: https://cloud.valai.mx/notes.md)
- https://cloud.valai.mx/mx/notas (Markdown: https://cloud.valai.mx/mx/notas.md)
- https://cloud.valai.mx/score (Markdown: https://cloud.valai.mx/score.md)
- https://cloud.valai.mx/mx/diagnostico (Markdown: https://cloud.valai.mx/mx/diagnostico.md)
- https://cloud.valai.mx/promise (Markdown: https://cloud.valai.mx/promise.md)
- https://cloud.valai.mx/mx/promesa (Markdown: https://cloud.valai.mx/mx/promesa.md)

## Field Notes

- [What happens to the calls you don't answer](https://cloud.valai.mx/notes/missed-calls) (English): A missed call is often a customer calling the next business on the list. Here is how one text from your own number keeps them.
- [Reply first: why speed beats the perfect answer](https://cloud.valai.mx/notes/reply-first) (English): People who ask for a price often ask several businesses at once. The one that answers first usually gets the conversation.
- [How to ask every customer for a Google review](https://cloud.valai.mx/notes/google-reviews) (English): The right way to ask for reviews: everyone, soon after the job, with a direct link, and nothing in exchange.
- [Texting customers in the US: consent, quiet hours and STOP](https://cloud.valai.mx/notes/texting-rules) (English): The plain-English basics of business texting: replies versus promotions, written permission, registered numbers, hours and opt-outs.
- [Five apps, one customer: why everything should land in one inbox](https://cloud.valai.mx/notes/one-inbox) (English): Customers choose how to reach you. When messages are scattered across apps, some go unanswered. One inbox fixes that.
- [The follow-up nobody sends](https://cloud.valai.mx/notes/follow-up) (English): Reminders, thank-yous and a check-in after the job: the small messages most businesses mean to send and don't.
- [WhatsApp para negocios en México: la app, la API y la regla de las 24 horas](https://cloud.valai.mx/mx/notas/whatsapp-para-negocios) (Spanish): Qué cambia entre WhatsApp Business y la API, por qué existe la ventana de 24 horas y qué necesitas para escribirle primero a un cliente.
- [Contesta primero: por qué la rapidez le gana a la respuesta perfecta](https://cloud.valai.mx/mx/notas/responder-rapido) (Spanish): Quien pide un precio suele preguntar en dos o tres negocios a la vez. El que contesta primero se queda con la conversación.
- [Cómo pedirle una reseña de Google a cada cliente](https://cloud.valai.mx/mx/notas/resenas-google) (Spanish): La forma correcta de pedir reseñas: a todos, poco después del servicio, con liga directa y sin dar nada a cambio.
- [Promociones por WhatsApp y SMS en México: permiso, aviso de privacidad y BAJA](https://cloud.valai.mx/mx/notas/aviso-de-privacidad-y-promociones) (Spanish): Lo básico para mandar promociones sin problemas: aviso de privacidad, permiso del cliente, el REPEP de Profeco y la baja inmediata.
- [Cinco apps, un cliente: por qué todo debe llegar a una sola bandeja](https://cloud.valai.mx/mx/notas/una-sola-bandeja) (Spanish): Tus clientes eligen cómo escribirte. Cuando los mensajes están regados en varias apps, alguno se queda sin respuesta.
- [El seguimiento que nadie manda](https://cloud.valai.mx/mx/notas/seguimiento) (Spanish): Recordatorios, agradecimientos y un mensaje después del servicio: lo que todos quieren mandar y casi nadie manda.