How many customers are you losing?

Eight questions, three minutes. A score out of 100, your three biggest gaps and, from your own numbers, how many calls a month reach nobody. Nothing is stored and no email is asked.

1. When you can't answer the phone, what happens? It goes to voicemail, or nothing Someone else picks up, sometimes It's always answered, or the caller gets a text

2. How fast do you usually reply to a new message? The next day or later The same day Within the hour

3. Where do customer messages arrive? Scattered across phones and apps Two or three apps One place the whole team sees

4. After you send a price or a quote, do you follow up? Rarely Sometimes Always, on a schedule

5. Do customers get a reminder before an appointment? No I send them by hand Yes, automatically We don't work with appointments

6. Do you ask customers for a Google review? Never Sometimes Every customer, the same way

7. Do you have a list of past customers you're allowed to contact? No list A list, but I'm not sure they agreed Yes, with their permission

8. Can customers see your prices and book online? No Partly Yes

About how many new calls and messages do you get a week? (optional) About how many calls do you miss? None 1 in 10 1 in 4 1 in 2

Your answers are not stored.

$39

a month · your whole team · no contract · 30 days free

Start free Try the demo